This position plays a major role in a guest’s dinner and/or bar experience. Consistency is a key element in a positive experience, which is achieved by always following recipes. A bartender must be friendly, outgoing and possess good communication skills. A bartender should be organized and able to think and act quickly and effectively while retaining self-composure.
This job operates behind the bar and may be working in close proximity to co-workers. The noise level in the work environment can be loud. Hazards may include, but are not limited to, cuts, slipping and tripping.
Communicate with guests using clear and enthusiastic words, tone and body language at all times. Make guests feel appreciated through bartender’s actions.
Work as a team with all personnel to maintain an effective atmosphere and an efficient food and beverage service.
Work with others to keep all areas cleaned and stocked to [Company Name]’s standards at all times.
Mix, garnish and serve alcoholic and nonalcoholic drinks for patrons of bar and dining room following standard recipes.
Ring drink orders into computer immediately, collect money from guests for drinks served and make change.
Arrange bottles and glasses to maintain an attractive display in agreement with [Company Name]’s standards.
Wash and sterilize stemware.
Place current bar tabs in front of guests at all times.
Monitor and ensure that no guest receives more than the allowed number of specific drinks.
Anticipate your guest’s needs. Follow the half-full rule when offering another drink. Be alert of guest signals (raising a hand, making eye contact, etc.), and acknowledge the guest to let them know the bartender will be right with them.
Serve alcohol responsibly. Should a guest reach the state where the bartender does not feel the guest should drive, supply a taxi. Do not hesitate to ask for management intervention if necessary.
Perform other duties as directed.